FREQUENTLY ASKED QUESTIONS
This is an important question. We provide ice packs for chocolate orders. For every 2 pounds of chocolate, we recommend you use one of our $1.99 ice packs. You may select ice packs on the products page. If you choose not to select a chocolate pack, we are not responsible for any melted products.
Orders can be viewed on the account page.
If there are any issues with your order, please use the contact form. In the subject line, fill in Return. Please include as much detail as possible in the message and we will respond to you within one business day. Alternatively, you can call our store to initiate returns. Please have your order number and email ready when calling.
We are constantly getting new stock in everyday, so please check back. You can always call the store, and we will let you know when it will be available.
We currently only ship to the US. If you have any special shipping requests, please contact our store to set up a custom order.